Welcome
Warranty
In the case of your jewelry becoming damaged within the first 90 days beyond normal wear and tear, please contact us.
Normal wear and tear includes things such as scratches or oxidation that is removable with the supplied polishing cloth.
Damage includes things such as breakage or unusual discoloration that can't be removed with the included polishing cloth.
If you're unsure whether you're covered or not, or would like advice, please contact me and I will help you out. questions@kastura.shop
Be aware that there is a possibility of brass oxidizing and the color getting more vibrant. There is a photo comparison to illustrate this below.
The brass flower on the right was freshly polished before this photo and is a fairly pale yellow. The two flowers on the left were polished and lightly sealed a couple of months prior and have begun to oxidize to a brighter yellow color
Layers of sealant are added to all brass to prevent oxidization. If you prefer a more saturated brass, we can try to encourage oxidation. If you have a preference, please let us know in the requests box when you place your order.